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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Torwegge products

The group "New Technologies" offers for review the products of the plant Torwegge: wheels, rollers, conveyor equipment, transport devices, trolleys, forklifts, machine transport, partitions, machine protection systems, lifting tables, loading and unloading equipment, accessories
  • Wheels Torwegge
    Wheels
    SGS, SGK, EGK, etc.
  • Videos Torwegge
    Videos
    L-AL-PAA, L-DRKL, etc.
  • Conveyor equipment Torwegge
    Conveyor equipment
    KUT50, KUT100, etc.
  • Transport devices and trolleys Torwegge
    Transport devices and trolleys
    TRO-TPK, TRO-PSK, etc.
  • Forklift trucks Torwegge
    Forklift trucks
    SGS-Rollen et al.
  • Machine transport Torwegge
    Machine transport
    JH-Gplus, JSET, etc.
  • Partitions and machine protection systems Torwegge
    Partitions and machine protection systems
    9200, 9900, etc.
  • Lifting tables Torwegge
    Lifting tables
    TO-ELS et al.
  • Loading and unloading equipment Torwegge
    Loading and unloading equipment
    FZ-ST-NY, FZ-KU-ST, etc.
  • Accessories Torwegge
    Accessories
    Rotary, fixed housings, etc.

NEW TECHNOLOGIES GROUP

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